Frequently Asked Questions
Everything you need to know about your audio experience at Mega Music.
How long does shipping take for high-end audio equipment?
Standard shipping typically takes 3-5 business days. For delicate professional equipment, we offer white-glove delivery services which may take up to 7-10 business days depending on your location.
What is your return policy for open-box electronics?
We offer a 30-day return policy. If the item has been opened, it must be returned in its original packaging with all accessories included. A 15% restocking fee may apply to certain high-value electronic components.
Do all products come with a manufacturer warranty?
Yes, all products sold by Mega Music are 100% authentic and include the full manufacturer's warranty. We also offer extended protection plans for additional peace of mind.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For larger studio setups, we also offer financing options through Affirm.
How do I ensure my headphones or speakers are compatible with my current setup?
Each product page includes a detailed technical specifications tab. If you are still unsure, our expert audio technicians are available via live chat to help you verify compatibility.